FAQs

1/Is the STUBBORN SPIRIT website secure?

Our site is fully secure and our banking partner also guarantees the security of all payments made on our site stubbornspirit.com

 

2/Payment methods accepted by our site

We accept payment by Credit Card, PayPal and Amazon Pay.

  

3/Delivery times after my order

Generally, and depending on the products ordered on the site, delivery times can vary between 48 hours and 25 days.

4/The ordered products have not yet been delivered

Contact us directly by phone at +33244281526 between 9 a.m. and 6 p.m. or by email at vinseye@hotmail.fr (response guaranteed as soon as possible)

 

5/Problems ordering online

Contact us by email and a response will be guaranteed within 24 hours.

 

6/Parcel delivery costs

Delivery costs are systematically indicated when confirming the order.

 

7/The products do not match my order

Refer to the Returns Policy section